Testimonials What Our Customers Say “I want to write and state that I appreciated the job your repairman did when he came to my home on Saturday. He was very professional and honest. I will continue to call on your service in the future.” – Glen H. “I just wanted to thank you for your professional help, and for saving my life, thank you so much. Your men were professional, courteous, and they worked very well together to take care of my problem. Thank you so much for your kindness, courtesy and caring and professional work.” – Lillie S. “Thank you for helping us in our time of need. Money is so short due to added expenses from our tragedy & often is almost impossible on one income. Thank you.” – Teri “Thank you so much for installing our water softener. You helped us get what we wanted. I really appreciated your professionalism, and your patience with my many questions and worries. Everything seems to be running just fine, and we are enjoying the difference it makes in our home. We wish you well in your work. You sure know how to treat your customers right.” – Jerry & Virva S. “Honest, fast, and friendly service. The service tech (Andy) was very polite and knowledgeable. I would highly recommend Craig's for any HVAC needs.” – William C. “I have been having problems with my 20-year old furnace. Bryan came out and took a look at it. He was able to get it running again. We know it's old and on its last leg, but we wanted to hold off replacing it for a year or two. I appreciate his honesty, integrity, and timeliness. Most other HVAC companies would have told us to replace it because of how old it is. We will definitely be calling Craig's Superior Appliance to replace it when the time comes.” – Jean H. “I had my furnace igniter go out after hours and they were able to get to my house in less than an hour and have it fixed within the hour. Their prices for after hours was fair. The technician was friendly and courteous. I highly recommend Craig's Superior Appliance.” – Melanie B. “As always, Craig's has come through for us. We own a rental property and the furnace went out last night. Bryan was over as soon as I called to scope the situation out. He quickly replaced the part and our tenants were warm again in no time. I'm always impressed with the sincere service and quick responses to our needs. Thanks!” – Amanda Q. “Bryan at Craig's Superior Appliance has given me excellent service! We have used him over the past few years to keep our old unit running. He is honest and is great to work with. I have had many different companies come before I found him and I will never have anyone else work for me again. When you have workers come to fix things in your home you want to feel comfortable having them there. Bryan is definitely respectful and I trust him.” – Michelle B. “We love Craig's Superior Appliance. They have been the only company that we have trusted with our heating and cooling needs for 10 years. Always professional, on time and honest.” – Shawnette P. “Great customer service! Craig's Superior Appliance installed a new furnace, AC and humidifier for me; they answered all my questions and gave me recommendations. After installation, Brian followed up with me to make sure I was completely satisfied and happy with the product and service. Everyone was very professional and helpful. I love working with local businesses in my community who truly care about the customer and do a great job. I would recommend Craig's Superior Appliance to any of my friends and family. They did an amazing job! Thank you so much for your great service!” – J AN “Craig’s was quick to respond to my request for service, and honest in their assessment. I will do business with them again.” – James Peterson “I've had Craig's Superior Appliance work on several different pieces of equipment at my home over the last several years. They always do a great job and I couldn't be happier. Their technicians are friendly, polite and do a great job. Would highly recommend to others!” – Brady Roberts “Bryan and his crew did a great job in troubleshooting, explaining the repairs and options, and allowing me to make a decision. I wasn’t pressured to make a quick decision. Bryan answered all my questions and clearly explained options and costs. The day of the install they arrived on time, were courteous and professional and made sure to clean up. After the installation, he took the time to explain the new system and answer questions. Highly recommend.” – Erik Anderson “They were excellent! I called in the morning and Bryan had his team there within an hour. Installed and cooling the house before I got home from work. The Lennox unit is quiet and very efficient. I would recommend them to anyone.” – Jim Weddington “You were great, fast one day service. It's good to know that there are still companies that can exceed your expectations. Which over the last 18 months we have experienced extensive remodeling at work and home after working with dozens of contractors and in some cases doing a lot of the work on our house ourselves because contractors simply did not show up. So it is so refreshing to work with a company that did what it said it would. No question the most professional, friendly, and timely company we have worked with in many many years. Thanks so much” – Lee A.