ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Craig's Appliance Heating & Cooling, we know that selecting a company you can trust to do AC repair in Bountiful is important. We understand how important it is to find a reliable company that does great work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A dependable company that offers AC repair should have a variety of references they’ll readily offer you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Craig's Appliance Heating & Cooling a call at 801-295-3357. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.