man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Bountiful during the cooler months, when they’re needed the most to keep you comfortable. While you know the team at Craig's Appliance Heating & Cooling will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some money if it’s not. We’ve gathered this checklist of things to test before you give us a call.

  1. It may sound silly, but make sure everything is set to “on”. We’ve been to numerous calls only to realize the thermostat or the heat pump itself is switched off.
    • Inspect your thermostat to make sure it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and check your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, go back to your thermostat.
    • If it’s a programmable model, make certain that it’s showing the correct time. If it thinks it’s morning when it’s really night, it may not switch your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to not work?
    • Check your air filters to make sure they’re not clogging things up.
    • Do you have any blocked ducts, vents or cool air openings?
    • Are all supply registers open?
    • Is your exhaust flue open?

If you’ve worked through this checklist and you’re still lacking heat, call Craig's Appliance Heating & Cooling at 801-295-3357 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.