HVAC Contractor

How to Choose an HVAC Contractor in Bountiful

Selecting an HVAC contractor is an important decision that shouldn’t be made without doing some homework to be sure you’re making the best choice.

First, select a contractor who will ask you about your wants and needs and then listen to you. With that tidbit, they should be able to present up to four options from which you can pick.

When they arrange your installation, is it when you wish to have it done, or when they can fit you in? Will your contractor pull a permit on every job? Doing so will make sure that it meets all of your local codes.

HVAC system installation is not something you can do yourself and a successful installation requires a contractor that is skilled in a variety of areas, from load calculation to piping and quite a few steps in-between. You could get the best system, but if it’s installed incorrectly you may not get top-of-the-line performance.

Here are a couple other questions to help you make the best selection while finding your HVAC contractor.

Are they NATE-certified?

NATE (North American Technician Excellence) is the largest non-profit certification organization for HVAC technicians. Certified technicians have verified their knowledge in the HVAC industry by passing real-world and specialized tests designed by a committee of industry professionals. NATE-certified contractors have met the highest industry standards for knowledgeable installation and service. NATE certification will provide you peace-of-mind knowing your contractor has finished intense professional training.

Do they have references or referrals?

A professional HVAC company will be able to provide you with a list of recent customers that you can talk to and tell you about the quality of their company’s work. Call their list of references and ask about their project and if they’d recommend their work.

There are also official sources online such as the Better Business Bureau and ACCA (Air Conditioning Contractors of America). The BBB allows you to look at the consumer ratings of an HVAC contractor and you’ll be shown any customer complaints against a company. The ACCA is a non-profit organization of more than 60,000 professionals and 4,000 businesses. Contractors found on ACCA are sure to be committed to their profession and will be able to provide referrals for previous work.

Another route is crowdsourcing referrals from your friends and neighbors or on your social media networks. These are typically the most valuable recommendations because they are coming from people you know. You’ll find out who to talk to and which contractors to avoid. If you’re on nextdoor.com you can literally ask for recommendations from people right next door. Contractors rely upon on positive word-of-mouth, so if someone you trust recommends them it’s likely they’ll do reliable work for you too.

Are they properly licensed and insured?

Not all states require licensure for heating and cooling contractors, but almost all of them do. It’s easy to search online to determine if your state requires a license so you know whether or not to ask for one when receiving quotes from a contractor. The reason a lot of states require licenses is simply to guard you from using a company that uses less than qualified workers.

If you live in a state that requires licenses and the contractor you’re talking to doesn’t have one, it’s probably best to look elsewhere to help get around any potential problems.

When is the best time to ask these questions?

The best time to ask questions and choose an HVAC contractor is right now, before something goes wrong with your system. Get your furnace checked out while it’s running properly and arrange your annual maintenance.

Your family’s health, comfort and safety is our business at Craig's Appliance Heating & Cooling in Bountiful. Our HVAC experts would be happy to answer any and all of your questions. Call us at 801-295-3357 or you can simply set up an appointment with us online. We look forward to becoming your partner in keeping your system running safely and efficiently.